Can I cancel or change an order?
As long as your order has not shipped out of our warehouse we can cancel or change an order. Email 521customerservice@521wear.com with your # number and a brief explanation of what you would like to do.Does FIVE21 Wear ship international?
Yes we do. FIVE21 Wear does ship international/ International orders are shipped via respective postal services.Which carriers do you use to ship orders?
The United States Postal Service (USPS) is our primary shipper. Currently we ship all our orders with the United States Post Office. Once your order(s) is processed you will be emailed a tracking number to the email used to place the order so you can keep track of your package.If I get the wrong product can I make a return?
Make A Return
Of course you can! Our customer service will be happy to assist you in getting your order corrected or make a return. The returned item(s) must have its original tags attached, unworn and in new condition. Send us a picture of your receipt/invoice and use the email used to place the order. You will be responsible for the postage fee so make sure you get at tracking number. Start by using the form on our CUSTOMER SERVICE page.- Merchandise must be returned within 30 days of receipt.
- Merchandise must be unworn and unwashed.
- Merchandise must have all tags attached.
- Any merchandise purchased at discount or on sale cannot be returned.
- Original shipping charges are non-refundable.
- Import duties/taxes and customs fees are non-refundable
