Customer Service

Privacy Policy

FIVE21 Wear takes your privacy very seriously. We do not sell, rent or lease your personal information.

Read our PRIVACY POLICY for more information on how we protect your personal information.

Shipping

FIVE21 Wear ships all purchases in the continental USA through the United States Postal Service (USPS). Orders are generally processed in 1-2 days after payment clears. Deliver can take anywhere from 3-5 days.

Returns

All purchases except masks have a 30 DAY MONEY BACK GUARANTEE.

Returned items must meet the below conditions:

Items returned were not used or damaged
You have the receipt or proof of purchase

Customer is responsible for the cost and risk of returning items. Make sure you receive a tracking number when returning goods.

Read our RETURN POLICY for full details

Package Tracking

FIVE21 Wear ships all purchases with the United States Postal Service. Check the email you received with your tracking information. Locate the tracking number in the email and click it. That easy! You can also check your shipment status on the USPS website with your tracking number.

Contact customer service if you have lost your tracking information.
521customerservice@521wear.com